Andys Aerobic System Service

Septic Company in Universal CIty, Texas

1.8(6 reviews)
(210) 288-9144902 Kitty Hawk Road, Ste 170-483, Universal CIty, TX 78148View on Yelp

Customer Reviews

1.8
out of 5
6 reviews

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About Andys Aerobic System Service

Andy's Aerobic System Service is based in Universal City, Texas, a community tucked between San Antonio and Randolph Air Force Base on the northeast side of the metro. Aerobic septic systems are extremely common in this part of Texas, and maintaining them correctly is both a legal requirement and a practical necessity. The business has 6 reviews and a 1.8 rating, which suggests customers have had mixed experiences. If you're considering using them, it's worth asking specific questions upfront about their maintenance contracts and response times.

Services

Septic Services

Services & Process

Aerobic septic systems require ongoing maintenance that conventional systems don't, including regular inspections of the air pump, chlorine levels, spray heads, and control panel. Andy's likely provides the required state-mandated maintenance contracts that homeowners in Texas must hold for aerobic systems. Service visits typically involve checking that the aerator is functioning, adding chlorine tablets to the disinfection chamber, and verifying that the effluent sprayers are working and not clogged. They may also handle repairs to components like aerators, timers, and control panels when those parts fail.

Service Area

Andy's Aerobic System Service is located in Universal City and primarily serves the northeast San Antonio metro area. Communities like Schertz, Converse, Selma, and Live Oak are all close by and have a high concentration of aerobic septic systems. Service range likely extends into parts of Guadalupe and Comal counties as well.

Frequently Asked Questions

Why do I legally have to have a maintenance contract for my aerobic septic system in Texas?
Texas TCEQ regulations require homeowners with aerobic systems to maintain an active service contract with a licensed maintenance provider. This is because aerobic systems discharge treated effluent above ground through spray heads, and regular monitoring is required to ensure public health standards are met.
How often does an aerobic septic system need to be serviced?
Most Texas counties require at least four inspections per year for aerobic systems, roughly every three months. Some systems may need more frequent attention if components are aging or if the household generates higher-than-average wastewater.
What happens if my aerobic system's air pump stops working?
Without the aerator running, your system reverts to anaerobic conditions and will start producing odors and improperly treated effluent. This is both a health concern and a regulatory violation, so it needs to be addressed quickly, usually within 24 to 48 hours.
Can I switch aerobic system service providers if I'm unhappy with my current one?
Yes, you can change providers at any time by canceling your current contract and signing with a new licensed company. Make sure the new provider files the required paperwork with your county to keep your system's maintenance record current.
What does the chlorine in an aerobic system actually do?
Chlorine is added to the disinfection chamber to kill bacteria and pathogens before treated water exits through the spray heads. Without adequate chlorine, the effluent sprayed in your yard doesn't meet the treatment standards required by Texas regulations.
My spray heads are spraying in the wrong direction. Is that a problem?
Yes, spray heads need to be aimed away from property lines, wells, structures, and areas where people walk. Misdirected heads can cause regulatory issues and expose people or pets to partially treated effluent. A service visit can realign or replace problem heads.

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