Emerald Plumbing Company

Septic Company in Norfolk, Virginia

2(1 reviews)
(757) 389-89002700 Nevada Ave, Norfolk, VA 23513View on Yelp

Customer Reviews

2
out of 5
1 reviews

Based on Yelp ratings

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About Emerald Plumbing Company

Emerald Plumbing Company is a Norfolk, Virginia contractor offering plumbing, water heater services, and septic work, currently carrying a 2.0 rating from a single reviewer. Norfolk's home services market is competitive, and the city's dense mix of naval base housing, older neighborhoods near Ghent and Ocean View, and waterfront properties creates real demand for reliable multi-trade contractors. A 2.0 rating with only one review doesn't tell a full story, and customers considering this provider would benefit from reaching out directly and asking specific questions before booking.

Services

Plumbing
Water Heater Installation/Repair
Septic Services

Services & Process

Plumbing services likely include standard repairs, drain clearing, fixture replacement, and pipe work throughout residential and commercial properties. Septic services would cover properties in Norfolk and surrounding areas that operate outside municipal sewer lines, including pumping, inspection, and system assessments. Water heater installation and repair spans both conventional tank units and modern tankless systems, which are popular upgrades in older Norfolk homes. The combination of these three service areas means customers dealing with interconnected issues don't have to manage separate contractors.

Service Area

Emerald Plumbing serves Norfolk and the broader Hampton Roads metro, reaching into surrounding cities like Chesapeake and Portsmouth. Their septic service reach extends to properties outside urban sewer zones throughout the South Hampton Roads corridor.

Frequently Asked Questions

Should I be concerned about a low rating when choosing a plumbing or septic provider?
A single review doesn't give you much to go on in either direction. It's worth asking the provider for references, checking whether they're licensed with the Virginia Department of Professional and Occupational Regulation, and reading any available reviews from multiple sources before committing.
What questions should I ask before hiring a septic service company in Norfolk?
Ask whether they're licensed and insured, what the service includes, and whether they provide a written estimate before starting. You should also ask how they handle unexpected issues discovered during the job, and whether additional work requires your approval before they proceed.
What does a water heater repair in Norfolk typically cost?
Repair costs depend heavily on the type of unit and what's wrong. Minor repairs like replacing a thermostat or heating element on a tank unit can be relatively inexpensive, while a full replacement, especially for a tankless unit, involves higher equipment and labor costs.
How do I find out if my Norfolk property is on a septic system or city sewer?
You can check with the City of Norfolk's Public Works department or look at your property records, which often note the waste disposal method. A licensed plumber or septic contractor can also confirm the setup during a site visit.
What causes a septic system to back up in a coastal area like Norfolk?
High water tables during heavy rain events can temporarily saturate drain fields, preventing proper absorption. Older tanks and pipes can also crack or separate over time. Grease buildup, flushing of non-biodegradable materials, and infrequent pumping are the most common causes in any climate.
Is it safe to use a plumbing and septic company that also does HVAC or other trades?
Yes, as long as each trade is properly licensed. Virginia requires separate licensing for plumbing, HVAC, and other contractor categories. It's fair to ask a multi-trade company to confirm their licensing for the specific work you need done.

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