Benjamin Franklin Plumbing of Ann Arbor

Septic Company in Ann Arbor, Michigan

4.4(13 reviews)
(734) 346-72504470 Jackson Rd, Ste 201, Ann Arbor, MI 48103View on Yelp
Benjamin Franklin Plumbing of Ann Arbor - septic in Ann Arbor, MI

Customer Reviews

4.4
out of 5
13 reviews

Based on Yelp ratings

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About Benjamin Franklin Plumbing of Ann Arbor

Benjamin Franklin Plumbing of Ann Arbor brings a well-known national brand's reliability to Washtenaw County, offering plumbing, water heater services, and septic work under one roof. With a 4.4 rating across 13 reviews, they've built a steady local reputation. Ann Arbor sits at the edge of where city sewer lines give way to rural septic systems, making a provider that handles both plumbing and septic work genuinely useful for homeowners in transitional neighborhoods and surrounding townships.

Services

Plumbing
Water Heater Installation/Repair
Septic Services

Services & Process

The team handles full septic service alongside plumbing repairs and water heater installation or replacement. On the septic side, that means tank pumping to remove accumulated solids, system inspections that check baffles and drain field function, and diagnosing slow drains or backups that originate at the tank. Because they're also licensed plumbers, they can trace a problem from the house drain all the way to the septic tank without handing you off to a second contractor, which saves time and reduces the chance of a misdiagnosis.

Service Area

Benjamin Franklin Plumbing of Ann Arbor serves Ann Arbor and the surrounding Washtenaw County area, including townships like Superior, Pittsfield, and Scio. Properties just outside the city limits that rely on private septic systems are well within their regular service range.

Frequently Asked Questions

Can you handle both my water heater replacement and septic pump-out in the same visit?
Yes, scheduling both services together is one of the advantages of working with a provider that covers plumbing and septic. Call ahead so the dispatcher can allocate enough time and make sure the truck is properly equipped for both jobs.
How do I know if my Ann Arbor area home is on a septic system or connected to city sewer?
If your property is inside Ann Arbor city limits, you're almost certainly on municipal sewer. Homes in surrounding townships like Scio, Webster, or Superior Township are much more likely to have private septic systems. Your closing documents or Washtenaw County health department records can confirm it.
What does a septic inspection involve?
A technician locates and opens the tank, checks the inlet and outlet baffles, measures the scum and sludge layers, and observes how water moves through the system. They'll also look for signs of drain field stress like saturated soil or sewage odors near the leach field.
How often should I have my septic tank pumped?
Most households need pumping every three to five years, but the right interval depends on tank size and the number of people using the system daily. A technician can give you a more specific recommendation after measuring the solids accumulation during an inspection or pump-out.
Do you offer emergency septic service for backups?
Benjamin Franklin Plumbing is known for responsive scheduling, and sewage backups are treated as urgent calls. Contact them directly at (734) 346-7250 to explain the situation and get an estimated arrival time.
Will my yard be badly torn up after a pump-out?
Standard tank pumping requires accessing the lid, which may mean digging a small area if the lid is buried. Technicians aim to minimize disturbance and will fill the area back in, though some settling or grass disruption is normal. Installing a riser after the fact makes future access much cleaner.

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