Account Setup & Sign-In

SepticMind uses secure authentication to protect your business data. You can sign in with Google or a magic link sent to your email.


Signing in:

  • Go to the sign-in page
  • Choose "Sign in with Google" for one-click access, or
  • Enter your email address to receive a magic link (no password needed)
  • Click the link in your email to sign in instantly

  • Account roles:

  • Owner: Full access to all features, billing, and team management
  • Admin: Access to all features except billing changes
  • Member: Standard dashboard access for office staff
  • Technician: Field-focused access for service jobs, routes, and manifests

  • Team management:

    Company owners can invite team members from the Settings page. Each team member gets their own login and role-based permissions.


    Security:

  • All sessions are encrypted and expire automatically
  • Magic links are one-time use and expire after 24 hours
  • You can sign out from any device via the sidebar
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    Still need help? Ask SepticMind AI — click the chat bubble or press Cmd+J