Five Star Service Pros

Septic Company in Boise, Idaho

4.2(5 reviews)
(208) 260-1765500 W Idaho St, Ste 265, Boise, ID 83702View on Yelp
Five Star Service Pros - septic in Boise, ID

Customer Reviews

4.2
out of 5
5 reviews

Based on Yelp ratings

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About Five Star Service Pros

Five Star Service Pros is a multi-trade company based in Boise, Idaho, holding a 4.2-star rating across 5 reviews. They work across plumbing, damage restoration, and septic services, which means they can handle situations where a septic problem has already caused property damage. That combination is genuinely useful in Boise, where older homes on the Bench or in North End neighborhoods sometimes deal with aging plumbing connected to off-grid septic systems. Homeowners dealing with a messy backup don't have to call three different companies.

Services

Plumbing
Damage Restoration
Septic Services

Services & Process

Five Star Service Pros covers septic pumping, inspection, and likely basic repairs as part of their septic service offering. Their plumbing side means they can address the pipe connections between your home and the septic tank, including line cleanouts and rooter work on clogged drain lines. The damage restoration capability sets them apart, since a sewage backup that reaches flooring, drywall, or subfloor requires cleanup and remediation beyond what a standard septic company does. They're positioned to handle the full scope of a septic-related incident from containment through restoration.

Service Area

Five Star Service Pros operates out of Boise and serves the greater Treasure Valley area. Their multi-service model makes them a practical choice for customers in Meridian, Nampa, and surrounding Canyon and Ada County communities. Reach them at (208) 260-1765 to confirm availability for your location.

Frequently Asked Questions

What should I do if my septic system backs up into my home?
Stop using all water in the house immediately and avoid contact with the backed-up sewage, since it contains harmful bacteria. Call a service provider who handles both septic issues and damage restoration so the source and the mess get addressed together. Document the damage with photos before any cleanup begins if an insurance claim may be involved.
Can a plumbing company also handle my septic system?
Yes, many plumbers in the Boise area are equipped to service septic systems, especially for issues involving the connection between the house and the tank. Companies like Five Star Service Pros that carry both licenses can handle drain line cleaning, tank pumping, and interior plumbing repairs in one visit. This saves time and reduces the coordination required when multiple trades are involved.
Does homeowner's insurance cover septic system failures in Idaho?
Standard homeowner's insurance policies typically don't cover septic system repairs or replacement, though sudden and accidental damage to the home's interior caused by a backup may be covered under your policy's sewage backup rider. It's worth reviewing your policy or calling your agent before work begins. A restoration company familiar with insurance claims can help document the damage properly.
How long does damage restoration take after a septic backup?
Minor sewage backups affecting a small area of flooring can often be remediated within one to three days once the source is resolved. Larger events involving multiple rooms, subfloor saturation, or drywall contamination take longer, sometimes a week or more depending on drying time. Your restoration provider should give you a timeline estimate after the initial assessment.
Is it safe to stay in my home during septic-related water damage restoration?
It depends on the severity and location of the damage. If the sewage affected a bathroom or utility area and has been contained, staying home is often manageable. If contamination has spread to living areas or the odor is significant, temporary relocation may be the healthier choice until remediation is complete.
How do I know if my drain field is failing rather than just my tank being full?
A full tank and a failing drain field can show similar symptoms, including slow drains and wet spots in the yard, but the causes and fixes are different. A septic professional will pump the tank first, then check whether the liquid level drops back to normal over time. If the drain field isn't absorbing effluent properly, you'll likely need field repairs or replacement rather than just a routine pump-out.

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