1st Choice Service

Septic Company in Cherryville, North Carolina

3.9(7 reviews)
(704) 447-55003674 Eaker Rd, Cherryville, NC 28021View on Yelp
1st Choice Service - septic in Cherryville, NC

Customer Reviews

3.9
out of 5
7 reviews

Based on Yelp ratings

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About 1st Choice Service

1st Choice Service operates out of Cherryville, North Carolina, a small city in Gaston County where many homes rely on private septic systems rather than municipal sewer lines. With a 3.9-star rating across 7 reviews, they bring hands-on experience to a rural and semi-rural market that demands reliable waste management solutions. Their combination of septic work, hydro-jetting, and excavation makes them a practical option for property owners dealing with more than just a routine pump-out. Cherryville's mix of older homes and newer developments means septic needs vary widely.

Services

Septic Services
Hydro-jetting
Excavation Services

Services & Process

1st Choice Service handles the core septic tasks most homeowners need, including tank pumping, system inspections, and diagnosing drain field problems. Their hydro-jetting service uses high-pressure water to blast through grease, sludge, and root intrusion inside pipes, which is far more effective than traditional snaking for stubborn blockages. The excavation side of their business means they can dig up and expose buried tank lids, repair or replace damaged components, and even handle site prep for new system installations. That in-house digging capability cuts down on subcontractor delays.

Service Area

1st Choice Service is based in Cherryville and serves properties throughout Gaston County and the surrounding areas. Nearby communities like Belmont, Kings Mountain, and Gastonia are within their typical service range. Rural properties along the county's outskirts, where septic systems are most common, make up a significant portion of their work.

Frequently Asked Questions

How often should I pump my septic tank in Cherryville?
Most households need their tank pumped every 3 to 5 years, depending on tank size and how many people live in the home. Smaller tanks or larger families may need service closer to every 2 years to prevent solids from reaching the drain field.
What is hydro-jetting and when do I need it?
Hydro-jetting sends a high-pressure stream of water through your pipes to clear out grease buildup, sludge, and roots that a standard snake can't fully remove. You typically need it when you're experiencing recurring slow drains or backups that keep coming back after regular cleaning.
Why would septic work require excavation?
Many older Cherryville properties have tank lids and access risers buried under several inches of soil, making it impossible to pump or inspect without digging. Excavation is also necessary when a damaged baffle, cracked tank wall, or collapsed inlet pipe needs to be physically repaired.
Can I be home during the service, or do I need to be present?
You don't have to be present for a routine pump-out if the technician can access the tank location, but it's a good idea to be available for the first visit so you can point out where the tank is. Being home also lets you ask questions and get a firsthand update on your system's condition.
What are signs my septic system is failing?
Common warning signs include sewage odors inside or outside the home, unusually green or spongy grass over the drain field, slow-draining fixtures throughout the house, and gurgling sounds in the pipes. Catching these early usually means a simpler fix than waiting until there's a full backup.
Does 1st Choice Service handle both residential and commercial properties?
Their combination of septic, hydro-jetting, and excavation services makes them suitable for both home and commercial property needs. Businesses with grease traps or larger tank systems benefit from the same core services, just scaled up for higher usage volumes.

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