Mr Rooter Plumbing

Septic Company in Rochester, New York

1.3(13 reviews)
(585) 877-63012340 Brighton Henrietta Town Line Rd, Ste 8, Rochester, NY 14623View on Yelp
Mr Rooter Plumbing - septic in Rochester, NY

Customer Reviews

1.3
out of 5
13 reviews

Based on Yelp ratings

Read reviews on Yelp

About Mr Rooter Plumbing

Mr. Rooter Plumbing serves the Rochester, New York area as a multi-service provider covering plumbing, septic services, and water heater installation and repair. Rochester is Monroe County's urban and suburban core, with a wide range of property types from older city homes with original plumbing to newer suburban builds on private septic systems outside the city limits. The company carries a 1.3 rating across 13 reviews, so prospective customers should read those reviews carefully and ask specific questions before booking to set the right expectations.

Services

Plumbing
Septic Services
Water Heater Installation/Repair

Services & Process

Mr. Rooter handles three distinct service categories under one roof. On the plumbing side, that includes drain cleaning, pipe repair, and general fixture work common in Rochester's aging housing stock. Septic services cover tank pumping and system maintenance for Monroe County properties on private systems. Water heater installation and repair rounds out the offering, which is useful for customers who want to bundle a water heater replacement with other plumbing work during the same visit rather than coordinating multiple contractors.

Service Area

Mr. Rooter Plumbing operates out of Rochester and covers Monroe County along with surrounding suburbs like Greece, Irondequoit, Brighton, and Penfield. Properties farther out in Wayne, Livingston, or Ontario counties may fall outside their primary service footprint, so call ahead to confirm. The Rochester metro area is their core market.

Frequently Asked Questions

Does Mr. Rooter in Rochester handle both plumbing and septic in the same visit?
Yes, that's one of the practical benefits of a multi-service provider. If you have a drain issue that turns out to be connected to a septic problem, having one company handle both sides can save you the hassle of calling a second contractor.
Why is the rating lower for this location compared to other septic providers?
Ratings reflect real customer experiences, and a 1.3 out of 5 across 13 reviews is worth taking seriously. Reading through the specific feedback can help you understand whether the complaints relate to scheduling, pricing, or service quality.
How does water heater service connect to septic maintenance?
On its own, it doesn't directly, but if you're already having a technician on site for plumbing or septic work, it can be efficient to have your water heater inspected at the same time. Older water heaters near the end of their lifespan can fail suddenly and cause secondary damage.
Are franchise plumbing companies more expensive than independent operators in Rochester?
Often yes, franchise operations carry overhead that independent locals don't, and their pricing structures tend to reflect that. Getting a quote from both a franchise and an independent provider gives you a useful comparison before committing.
What should I ask before booking a septic service appointment in Monroe County?
Ask whether the technician assigned has specific septic experience, what the base cost covers, and whether there are additional charges for locating buried lids or extra distance pumped. Clear expectations upfront prevent billing surprises after the work is done.
Does Rochester city proper use septic systems or municipal sewer?
Within the city of Rochester, properties are almost universally on municipal sewer. Septic systems become more common as you move into the suburban and rural townships of Monroe County, particularly in areas like Chili, Riga, and Mendon.

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