Drains R Us

Septic Company in Staten Island, New York

4.8(9 reviews)
(718) 419-7735, Staten Island, NY 10314View on Yelp
Drains R Us - septic in Staten Island, NY

Customer Reviews

4.8
out of 5
9 reviews

Based on Yelp ratings

Read reviews on Yelp

About Drains R Us

Drains R Us is a Staten Island plumbing and septic company with a strong 4.8-star rating across 9 customer reviews, reflecting consistent quality on an island where plumbing and drainage issues are a familiar part of homeownership. Staten Island sits apart from the rest of New York City in more ways than geography. A meaningful portion of the borough's homes, particularly in the greener, more suburban sections to the south, rely on septic systems rather than city sewer. That makes having a trusted local provider genuinely important.

Services

Plumbing
Septic Services

Services & Process

Drain cleaning and repair covers everything from simple kitchen and bathroom clogs to main sewer line blockages that require professional equipment to clear. Their septic services include tank pumping, routine inspections, and troubleshooting for systems showing signs of failure. On the plumbing side, they handle pipe repairs, fixture issues, and water line problems that often come alongside drain and septic calls. Having both plumbing and septic under one company means you don't have to coordinate multiple contractors when a problem crosses both categories.

Service Area

Drains R Us covers Staten Island from the North Shore near the Bayonne Bridge area down through the more residential south shore communities like Tottenville and Great Kills. Neighboring areas in New Jersey and Brooklyn may also be reachable, so it's worth calling to confirm coverage for your address.

Frequently Asked Questions

Why does my Staten Island home have a septic system when I'm in New York City?
The southern half of Staten Island developed more recently and less densely than the rest of the city, and some areas were built before full municipal sewer infrastructure was extended. Properties in those neighborhoods still rely on private septic systems and are responsible for their own maintenance.
How do I find out if my home is on septic or city sewer?
You can check with the NYC Department of Environmental Protection or look at your home's property records, which should note whether sewer service is connected. A local plumber familiar with Staten Island can often tell you quickly based on your address and neighborhood.
What can I do to keep my drains running well between service calls?
Avoiding grease, food scraps, and non-flushable wipes in your drains goes a long way toward preventing buildup and blockages. Annual drain cleaning for older homes is a smart preventive step, especially in houses where the pipe material is aging.
Is a 4.8-star rating a reliable indicator of quality for a local plumber?
Ratings combined with a reasonable number of reviews give you a useful starting point, but reading the actual comments tells you more. Look for patterns in what customers mention, whether that's punctuality, fair pricing, or how the technician communicated on the job.
What causes recurring drain clogs in a household?
Hair in bathroom drains and grease in kitchen lines are the two most common culprits for repeat blockages. If clogs keep coming back despite clearing them, it's worth having the line inspected with a camera to check for pipe damage or buildup further down the line.
Can a plumbing company handle both a clogged drain and a septic backup in the same visit?
If the company has both plumbing and septic capabilities, handling both in a single visit is often possible and saves you time. Drains R Us covers both services, so if your problem turns out to involve the tank rather than just the pipes, you're already working with someone who can address it.

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